Shipping policy
SHIPPING POLICY
At Kyarna, we aim to provide a smooth and reliable delivery experience across Egypt.
Processing Time
Orders are typically processed within 1–2 business days after confirmation.
Shipping Time
Delivery times may vary depending on your location, but most orders are delivered within 2–5 business days across Egypt.
Shipping Fees
Shipping fees are calculated at checkout depending on your delivery location and order size.
Order Tracking
Customers may receive updates regarding their order status through email, phone, or shipping provider communication.
Delays
While we always aim for timely delivery, delays may occasionally occur due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Incorrect Information
Please ensure that your shipping details and contact information are accurate before placing your order. Kyarna is not responsible for failed deliveries caused by incorrect customer information.
Damaged Packages
If your package arrives visibly damaged, please contact us immediately with photos and order details.
Contact
For shipping inquiries or assistance, contact us at:
support@kyarnacases.com